PRIVACY POLICY

PERSONAL DATA PROTECTION AND MANAGEMENT:

GENERALITIES

The company LES CANOES DU MARAIS is concerned about the protection of personal data. It is committed to ensuring the best level of protection for your personal data in accordance with the French Data Protection Act.
This Data Protection Policy describes how LES CANOES DU MARAIS, as well as all entities belonging to the same group, process your personal data when you use our website and mobile applications made available to you.
Our policy also covers the other channels of collection of your personal data, especially by phone when you contact our customer service or directly at our agency.
Each solution or service processing your personal data may, in its own terms of use, have privacy rules that are complementary to this charter.
For any information on the protection of personal data, you can also consult the website of the Commission Information and Freedom www.cnil.fr User: Internet user logging in, using the site nicknamed https://www.les-canoes-du-marais.com/

THE DATA WE COLLECT:

In France, personal data is protected by the law n° 78-87 of 6 January 1978, the law n° 2004-801 of 6 August 2004, article L. 226-13 of the Criminal Code and the European Directive of 24 October 1995.
On the site https://www.les-canoes-du-marais.com/, the owner of the site collects personal information relating to the user only for the need of certain services offered by the site https://www.les-canoes-du-marais.com/. The user provides this information knowingly, in particular when he or she seizes them himself. The user of the site https://www.les-canoes-du-marais.com/ is then informed whether or not he is obliged to provide this information.
The https://www.les-canoes-du-marais.com/ site collects your personal data when:
• When browsing the site,
• When creating an account,
• When sending a contact form. The data collected may be name, first name, address, email, telephone.
• When subscribing to the newsletter,
• When ordering online,
• When paying online.

NEWSLETTER SPECIAL CASE:

The e-mail addresses collected as part of the mailing list are only used for sending our newsletters. You can unsubscribe at any time by simply clicking on the unsubscribe link in each email sent.

USE AND TRANSMISSION OF YOUR PERSONAL DATA:

No personal information of the user of the site https://www.les-canoes-du-marais.com/ is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the purchase of the site https://www.les-canoes-du-marais.com/ would allow the transmission of said information to the potential acquirer who would in turn be bound by the same obligation of retention and modification of data vis-à-vis the user of the site https://www.les-canoes-du-marais.com/ .

These data will be processed in an automated way or not by LES CANOES DU MARAIS, the controller of the processing, and are intended for LES CANOES DU MARAIS and its service providers (suppliers, delivery agents, partners).

The automated processing of your personal data is for the purpose of processing your order, your subscriptions to our newsletters, the creation and management of your account, and more generally the management of customer relations and commercial.

The information of personal data collected for the purpose of distance selling is mandatory for confirmation, validation of the customer’s order and its tracking and shipping. This data may be transmitted to the LES CANOES DU MARAIS service providers for the following reasons:

• For the sole purpose of the proper execution of the order and in particular its delivery, according to the options selected by the customer during the order (ex: mode and place of withdrawal); if necessary, they may be checked during the collection or delivery.
• The compilation of statistics

By using the https://www.les-canoes-du-marais.com/ website and transmitting your data, you consent to these transfers.

THE DURATION OF YOUR DATA RETENTION:

Your personal data is kept for the time necessary to fulfil the purpose pursued when it was collected. For example, when you buy a product online or in store, we keep the data related to your purchase, allowing us to fulfill the specific contract you have accepted and we then retain personal data for a period of time to process or respond to complaints, requests for information regarding purchase.

Your data may also be stored so that we can continue to improve your customer experience with us.

The data collected about you will be kept for the period necessary to fulfill the purposes described above, namely 3 years from the date of end of commercial relations, that is to say, the date of last contact emanating from the Customer.
Personal data concerning you may also be retained for a longer period of time in the event of specific legal obligations or applicable statutory limitation periods, for example:

• 13 months for cookies from the moment they are placed on your computer or terminal,
• 3 years for customer identification data (name, first name, email address, telephone number…) after the end of the business relationship.
• 6 years for tax documents,
• 10 years for accounting documents,
• If applicable, the entire duration of litigation and until remedies are exhausted.

EXERCISE OF YOUR RIGHTS:

In accordance with the “computing and freedom” law of 6 January 1978, you have the following permanent rights:

• You have the right to request access and rectification of your Data.
• You have the right to request that we restrict the processing of your Data.
• You have the right to request deletion of your Data.
• You have the right to portability of your Data (possibility to retrieve some of your data in an open and machine-readable format).

In general, to exercise your rights, please send your request (indicating your email address, name, surname, postal address and a copy of your ID by email sent to lescanoesdumarais@gmail.com and/or by post to the following address:

LES CANOES DU MARAIS
1250 route des Sables 85800 Givrand

All applications must be accompanied by proof of identity. Note that you can directly consult, modify or delete your personal data on our site by accessing your personal space, if necessary.

For any additional information on your rights, you can consult the CNIL website.

We will reply to you within a maximum of 2 months from the date of receipt of your request.

PROCEDURE IN CASE OF LOSS OF PERSONAL DATA:

In case of personal data leak LES CANOES DU MARAIS undertakes to notify the violation to the CNIL as well as any user whose personal data would have been corrupted as soon as possible, and then try to remedy the violation and mitigate its possible consequences.

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Unless you object, you may receive, by post, commercial information from LES CANOES DU MARAIS or third party partners. If you have checked the box, you may also receive information electronically from these partners.

LES CANOES DU MARAIS may also send you offers or letters by electronic means in connection with your previous purchases, unless you object.

The data collected by LES CANOES DU MARAIS from its customers in the context of an order may be communicated to a partner for purely statistical analysis. This is without effect on the completion of the transaction. The data are provided in strict compliance with the provisions of the law of 6 January 1978, as amended in August 2004.